You are here: Home / Legal / Terms and Conditions of Carriage
Set your preferred text size: A | A | A
(Sorry, the Text Size function is not available on unstyled pages. Please use your browser settings to adjust the text sizes)
Related:
Terms and Conditions of Carriage (summary*)
PASSENGERS MUST PAY CORRECT FARE AND RETAIN TICKET OR HOLD A VALID TRAVELCARD OR OTHER PASS. FAILURE TO DO SO WILL RESULT IN THE IMPOSITION OF A 'STANDARD FARE' OF £10 REGARDLESS OF DISTANCE TRAVELLED
Passengers Must Not:
- Smoke - maximum penalty - £1000
- Eat or drink whilst on board
- Play music in a manner which could cause annoyance to other customers
- Wilfully damage or deface any part of the vehicle
- Operate door controls except in an emergency
- Allow dogs on seats
- Spit
- Obstruct gangways
- Leave litter
~ DO NOT DISTRACT THE DRIVER ~
*Download a full copy of the Conditions of Carriage 75kb PDF
Alternatively, a full copy Conditions of Carriage are available for inspection at TWM offices and Travel Centres, or by post to:
Travel CareNational Express Ltd Customer Relations
PO Box 9854
Birmingham
B16 8XN


