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Contact National Express West Midlands
PLEASE NOTE: To contact us, please complete the form or one of the alternative contact methods . To report problems with this website please use the Webmaster Form.
Contact Us
All complaints, problems, suggestions and compliments for National Express West Midlands are now being handled centrally by our Customer Relations Department based in Birmingham.
Please select the appropriate link below to be directed to our online form which will open in a new window:
I wish to make a complaint or comment about National Express West Midlands services
I wish to pass on a compliment about National Express West Midlands services
How we handle your feedback
When you submit an online customer feedback form you will receive an online acknowledgement with a unique reference number, please quote this number if you need to contact us again about your feedback.
Your feedback will be fully investigated and a reply will be sent to you.
Other ways to contact us:
By telephone:
0121 254 7272
08:00 to 20:00, 7 days a week
National Express Ltd
PO Box 9854
Birmingham
B16 8XN


